Management Functions

Ops Explorer provides multiple modules with reporting and data mining functions to improve management and operations. From Marketing to Audit, from Operations to Customer Service, Ops Explorer delivers impactful reports and functions. Equipped with actual customer data and call recordings, users gain great insight to their operations.

In addition, Ops Explorer clients get access to the new online Restaurant Visit and Coaching interface. Today many of our clients perform and document their visits through this interface. Accessible anytime and anywhere, the online visits create exceptional value to above unit managers and owners. Users get access to all the search functions, and can evaluate the quality of visits and follow up on open "To Dos" and "Critical" issues in no time. By the way, users can even set up email notification for critical violations as part of exception reporting.

Ops Explorer also provides the ability to perform random call surveys and score them online through our Survey Grading interface. Read more..