Ops Explorer provides customized telecommunications services to multi-unit operators.
  • Unlimited simultaneous calls, no "line" restrictions
  • Advanced call flow control
  • Easy unit-to-unit and call center-to-unit internal transfers
  • Advanced call parking
  • Custom on hold message
  • Recordings
  • Caller ID

Our typical solution provides 5 Cisco sets (with full warranty for the length of the contract) per location, and can be expanded up to 7 sets depending on customer needs. In order to receive service, locations must have reliable internet connection such as cable or T-1 with dedicated in-house CAT-5 wiring.

Call Center

Ops Explorer provides call center service with advanced queue management to its clients thru multiple, redundant call centers. All call center agents are trained by using Pizza Hut Learning Zone, and are bilingual. Read more...

Abandoned Call Recovery (ACR)

Ops Explorer provides an industry-first Abandoned Call Recovery (ACR) service that gives its clients an opportunity to collect additional sales revenue on abandoned calls. Read more...

Management Modules

Ops Explorer provides multiple online modules such as Marketing, Operations, Telecom, and others to improve management and operations. Read more...